Frequently asked questions
Straight answers about how we work, what we charge, and what to expect.
Working with us
Who do you work with?
Established eCommerce brands, lead generation businesses, and well-funded launches doing $25,000+ a month in revenue. Our Who We Work With page has the details.
Who runs my account?
Mitch sets the strategy for every account and stays involved in the decisions that move money.
Do you work with businesses outside New Jersey?
Yes. We're based in Freehold, New Jersey, and work with brands across the United States.
Pricing and contracts
How do you charge for ad management?
A flat monthly fee based on scope and spend, agreed in writing before we start. Projects like landing pages and stores are fixed-fee.
Do you bill hourly or send timesheets?
No. We price a defined scope of work, not hours. That keeps the focus on results and keeps your costs predictable.
Is there a contract?
Management starts with an initial 90-day term, then continues month to month with 30 days' notice.
What if I need something outside the scope?
We'll quote it before doing it. Nothing gets added to your invoice without your approval.
Ads and results
How soon will I see results?
Expect the first month to focus on tracking, structure, and testing. Most accounts show clear direction by day 60 to 90.
Do you guarantee results?
No honest agency can. We guarantee the work: a clear plan, disciplined execution, and transparent reporting.
Who owns the ad accounts?
You do. We work inside your accounts with your permissions, and your data and creative stay yours.
Review removal
Is review removal legal?
Yes. We report reviews that violate Google's policies through Google's own processes. We never post fake reviews or try to suppress honest feedback.
What if a review can't be removed?
Then you don't pay. We'll tell you up front if a review is unlikely to qualify and help you respond to it instead.
Audits
What do I get in an audit?
A senior review of your ad account, ad spend, or website with a prioritized action list you can act on right away.
Do I have to hire you afterward?
No. The action list is written so you or your team can act on it without us.
Spending seriously on ads? Let's talk.
Tell us about your business, your numbers, and your goals. If we’re a fit, you’ll get a strategy call with Mitch. If we’re not, we’ll tell you why and point you to a better next step.